Masters Solicitors is a niche law firm which offers its services from Dagenham, Greater London. Our team of professionals consists of highly experienced and dedicated solicitors. We believes in providing a completely personalised solution for your complex legal matters and this is one of the core values that built Masters Solicitors on.
At Masters Solicitors we aim at establishing a firm that will utilise a personalised approach to serve the legal need of common people.
Why Choose Us?
To attain this vision, MASTERS SOLICITORS teams up with dedicated professionals over the course of years.
The team of solicitors currently serving at Masters Solicitors is well-versed in handling a range of legal matters, with specialisation in many legal areas.
With the determination of its team and their proven expertise, the law firm has consistently and successfully maintained an edge in the competitive legal industry of the UK.
Establishing Standards of Service
Over the years, MASTERS SOLICITORS has established a stellar reputation by exceeding the clients’ expectations and providing superior-quality solutions to their legal issues.
The law firm aims at developing good relationships with every client. Therefore, Masters Solicitors tailors its services to fulfil individual needs and provide clients with a trusted and single point of contact.
As a trusted legal advisor, Masters Solicitors can help clients with:
•Understanding the relevant law and how it relates to their particular case
•In choosing their options as well as objectives
•In considering the cost-benefit attached to every proposed action
•In advancing their case as effectively and speedily as possible
•Obtaining the right outcome for their case
•In devising strategic moves and providing superior-quality legal services.
To get dedicated legal representation or legal advice for any of your legal issues, contact Masters Solicitors today to schedule an initial consultation and discuss your case details : email@example.com
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.
In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can contact us on our e-mail or by post to our office address. We have a procedure in place which details how we handle complaints and this will be sent to you. Making a complaint will not affect how we handle your case.
The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
You can raise your concerns with the Solicitors Regulation Authority.
What do to if we cannot resolve your complaint
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
Within six months of receiving a final response to your complaint and no more than six years from the date of act/omission; or no more than three years from when you should reasonably have known there was cause for complaint.
If you would like more information about the Legal Ombudsman, please contact them.
Call: 0300 555 0333 between 9am to 5pm.
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ